Bachelor-Online Studies
Customer Centricity

180 ECTS German

Find out what people really want - with your bachelor's programme in Customer Centricity.

Online Studies

Start your online study programme in Customer Centricity today

Think like a customer! Uninspired product marketing is a thing of the past. In order to win over today’s customers, innovative and integrative concepts are necessary. Concepts that not only empathize with potential customers, but also incorporate their perspective. One thing is for certain: customer behaviour has changed. It’s more digital. More individual. More erratic. The field needs progressive professionals like you to offer excellent customer experiences to everyone at any time and touchpoint. 
 
In the Customer Centricity distance learning course, you will acquire management skills that promote a consistent focus on customer expectations and needs in companies. This enables you to work as a customer centricity consultant or a customer growth ninja who turns companies into digital players on the market. Dare to be successful!

100% flexible
You decide where and when you want to study.
Versatile & Innovative
Your digital learning journey with personal support!
Top-level education
First-class study programmes with a recommendation rate of 96%.
Overview Your degree summed up
  • Study programme & degree
    Bachelor of Arts (BA) 180 ECTS
    German
    Full-time or part-time, 100% flexible
  • Study duration & extension
    36-72 months, depending on model
    Extension possible free of charge
  • Study fees
    Starting at 209€/month, depending on model
    Regular discount campaigns
Information about state accreditation
This programme is still in the process of accreditation. We are expecting Ministry approval at the very latest by the start of the study programme. So far, all IU programmes have been accredited and approved successfully on time.
Want to know more?

This program is part of our study program in German language. You can find more information on our German website.

Visit the German website
Personal counselling
Any questions?

Do you need help with your decision? Your personal study advisor is happy to help you!

Why IU is the best choice
  • Personalised & flexible

    You get to study whenever, however and wherever you want – thanks to our digital campus, flexible full- and part-time models and exams you can sit online at any time. You even decide when to start your studies! 

  • State-approved & award-winning

    Our study programmes are state-approved and multi-award-winning. That makes us and our students happy – according to Fernstudiencheck.de, they are 96% likely to recommend us. 

  • Here for you – personally

    Get the support you need: via our online campus, you can participate in live sessions, chat with fellow students or benefit from our study and career coaching. 

  • Practically oriented

    Thanks to our wide selection of practically oriented specialisations, you can create your own profile and develop skills for the career you’re dreaming of. 

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  • Contents and specialisations of your programme
  • Career opportunities
  • Information on financing options

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