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Bachelor-Distance Learning Customer Centricity

Find out what people really want - with your bachelor's programme in Customer Centricity.

Start your online study programme in Customer Centricity today

Think like a customer! Uninspired product marketing is a thing of the past. In order to win over today’s customers, innovative and integrative concepts are necessary. Concepts that not only empathize with potential customers, but also incorporate their perspective. One thing is for certain: customer behaviour has changed. It’s more digital. More individual. More erratic. The field needs progressive professionals like you to offer excellent customer experiences to everyone at any time and touchpoint. 
 
In the Customer Centricity distance learning course, you will acquire management skills that promote a consistent focus on customer expectations and needs in companies. This enables you to work as a customer centricity consultant or a customer growth ninja who turns companies into digital players on the market. Dare to be successful!

Study flexible

anytime and anywhere with 24/7 online exams, full- or part-time.

Learn innovatively

on your digital campus with your own AI study assistant and multimedia tools.

State-recognised

Benefit from an accredited degree with excellent career prospects.
Summary

Your study programme summed up


Study programme & degree

B.A., 180 ECTS credits
Language: de
Full-time or part-time, 100% flexible

Application & starting date

Start from today, Online application, no application deadline

Study duration & extension

36, 48, 72 months, depending on model Extension possible free of charge

Locations

Study programme independent of time & place No mandatory attendance Innovative study tools available on online-campus & in the IU Learn App Exams online or at nearest examination centre

Study fees

Starting at 259€/month, depending on model Regular discount campaigns

Recognition & Approval

Study program is state-approved, accredited & internationally renowned 180 ECTS - DE: AR-Siegel, ZFU: 1157423
Want to know more?

This program is part of our study program in German language. You can find more information on our German website.

Fees

Study model and prices for the Bachelor's online study programme in Customer Centricity

Depending on your personal or professional situation, full-time study is not always easy to manage. That is why we have also developed part-time programmes for all our degrees, which offer flexible and longer study periods. This way, you can study alongside your job or during your time off, whether at home or abroad. The content of the different models is identical. Depending on the study model, we will adjust your tuition fees accordingly. With the part-time variants, your weekly study workload is reduced.


Can't finish your degree in the allotted time? No problem! We will develop the right study model for everyone. If you realise that you need more time, you can easily switch to another study model with three months’ notice before the end of the month. These are our different study models:

Only until 27.06.2024
Full-Time
Duration 36 Months
Perfect for students who want to hit the ground running and shorten the period of study by increasing their studying pace.

US$411

 mtl

US$433

Enrol by June 27th with the voucher code SPRING24, save 1.444€ & get a free iPad.
Only until 27.06.2024
Part-Time I
Duration 48 Months
Excellent for talented all-rounders who want to give their studies everything they’ve got while holding down a job and keeping down their monthly costs at the same time.

US$357

 mtl

US$373

Enrol by June 27th with the voucher code SPRING24, save 1.444€ & get a free iPad.
Only until 27.06.2024
Part-Time II
Duration 72 Months
Ideal for students who would like to take their time completing their course on top of their job and everyday life and keep down the monthly costs of their studies.

US$270

 mtl

US$281

Enrol by June 27th with the voucher code SPRING24, save 1.444€ & get a free iPad.
Additional charges

All our study programmes include the following services

Free trial month*

Opportunities to exchange with teachers and fellow students

Study and career coaching

Optional semester abroad

Online library with 60,000 E-books and access to Statista

Access to over 14,000 courses and 1,800 video tutorials via LinkedIn Learning

Access to MS Office and Speexx language courses

Eduroam internet access at over 20,000 locations worldwide

Holiday semesters and free extension for up to 12 months

*The fees for this period only apply if you continue your studies with us.

We are here for you

Do you need help with your decision? Your personal study advisor is happy to help you!

We will support you

Our student advisory service will help you if you have questions about your choice of degree program, the right time model or your financing options, for example.

Just give us a call*Available Monday–Friday 10 a.m. - 8 p.m. CET, Saturday 9 a.m. - 5 p.m. CET

+49 30 311 988 00
Anerkennung

Anerkennung von Vorleistungen

Du hast eine Aus- oder Weiterbildung, Berufserfahrung oder bereits studiert? Dann lass Dir Deine Vorleistungen fürs Fernstudium anerkennen! So sparst Du Zeit sowie Studiengebühren – und zwar 30 Euro pro anerkanntem ECTS-Punkt.

Save time & money: We value your prior achievements  

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Time saving: 30h/ECTS-Point
Cost savings: 30€/ECTS-Point
How you benefit
-€
Cost savings
Time saving - Hours
Recognized ECTS - ECTS
  • Shortening your period of study: Skip individual modules or whole semesters!

  • Save on tuition fees: You’ll save €30 for every recognised ECTS point

Even before you apply for an online study programme, we’ll gladly check whether we can take your previous achievements into account: 100% online, no strings attached. Simply fill in our online recognition form.

Send an email to study@iu.org to find out which previous achievements you can get recognised. Make sure you send your application before the end of your 1-month trial. You can get your previous achievements recognised during your studies. However, we can no longer grant you a cost reduction after the end of the trial month.

Online recognition

Du brauchst Unterstützung bei Deinem Anerkennungsantrag? In unserem Leitfaden zur Anerkennung haben wir alle wichtigen Infos für Dich zusammengefasst.

Why IU is the best choice

Shape your studies your way

Plan your study routine however you like. You decide whether you prefer to study at night or during the day, at the library or in a cafe. You can even choose the start of your studies flexibly.

Easily organise your study routine

On your online campus, you're always up to speed. Here you organise your entire studies and find everything in one place – from digital scripts to an overview of your grades.

Deepen your knowledge individually

Deepen your knowledge interactively and suited to your learning style. With multimedia tools such as our AI study assistant, live sessions and learning sprints, you prepare better for your exams.

Take exams flexibly

Do you feel confident in the practice exam? Then sit your exam 24/7 online or at a location of your choice. In some courses, the final exam may be a workbook or portfolio.

Want to know more?

This program is part of our study program in German language. You can find more information on our German website.

REQUEST FREE INFORMATION

You'll find all of the important information about your study programme and IU International University of Applied Sciences in your personal brochure.

What you get for free

Information material

  • Information on study content & electives

  • Career prospects

  • Information on financing options

Stimmen zu unserem Fernstudium

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